SLIDING SCALE GUIDELINES

The following are general guidelines about how Interface Telehealth currently prices the sliding scale to help you determine where you fall on it. If, after reading these guidelines, you would like to request a sliding scale fee other than the true cost of service, you will be asked to sign a Sliding Scale Agreement to formalize the fee.

The highest DOLLAR FEE reflects the true cost of the service

$125 per 50-minute individual session

It is the fee that Interface Telehealth would charge all clients in the absence of a sliding scale. If you have access to financial security, own property or have personal savings, you would not traditionally qualify for sliding scale services. If you are able to pay for "wants" and spend little time worried about securing necessities in your life, you have economic privilege and power in our community. This price is for you.

  • I am comfortably able to meet all my household needs.
  • I may have some debt but it does not prohibit attainment of basic needs.*
  • I own my home or property OR I rent a higher-end property.
  • I own or lease a car.
  • I am employed or do not need to work to meet my needs.
  • I have regular access to health care.
  • I have access to financial savings.
  • I have expendable income.**
  • I can always buy new items.
  • I can afford an annual vacation or take time off.

*Basic needs include food, housing and transportation. **Expendable income might mean you are able to buy coffee or tea at a shop, go to the movies or a concert, buy new clothes and similar items each month.

THE MIDDLE FEE

$95 per 50-minute individual session

The middle fee reflects Interface Telehealth’s acknowledgement that paying the full fee would prevent some folks from being able to engage in our services, but who do not honestly find themselves reflected in either descriptions for the highest cost or the lowest. If you are struggling to conquer debt or build savings or move away from paycheck to paycheck living but have access to steady income and are not spending most of your time thinking about meeting basic needs such as food, shelter, medical care, child care, etc., you belong here. If you, however, can ask others for financial support, such as family members, partners, or friends, please consider using those personal resources before you use the resources of the sliding scale and limit opportunities for others.

  • I may stress about meeting my basic needs but still regularly achieve them.
  • I may have some debt but it does not prohibit attainment of basic needs.*
  • I own or lease a car.
  • I am employed.
  • I have access to health care.
  • I might have access to financial savings.
  • I have some expendable income.**
  • I am able to buy some new items and I thrift others.
  • I can take a vacation annually or every few years without financial burden.

*Basic needs include food, housing and transportation. **Expendable income might mean you are able to buy coffee or tea at a shop, go to the movies or a concert, buy new clothes and similar items each month.

THE BOTTOM fee

$65 per 50-minute individual session

The bottom fee represents an honest acknowledgment by Interface Telehealth that there are folks whose economic circumstances would prevent them from engaging in our services if there was not be a deliberate opportunity made for them to access services at a cost that is reflective of their economic realities. If you struggle to maintain access to needs such as health care, housing, food, child care, and are living paycheck to paycheck or are in significant debt, you belong probably belong here and you deserve a community that honors your price as equal an economic offering as the person who can pay the highest tier. Even when the lower tier is still prohibitive, Interface Telehealth may work with folks to offer extended payment plans and other solutions.

  • I frequently stress out about meeting basic needs and don’t always achieve them.
  • I have debt and sometimes it prohibits me from meeting my basic needs.*
  • I rent lower-end properties or have unstable housing.
  • I do not have a car and/or have limited access to a car, but I am not always able to afford gas.
  • I am unemployed or underemployed.
  • I qualify for government assistance including food stamps and health care.
  • I have no access to savings.
  • I have no or very little expendable income.**
  • I rarely buy new items because I am unable to afford them.
  • I cannot afford a vacation or have the ability to take time off without financial burden.

*Basic needs include food, housing and transportation. **Expendable income might mean you are able to buy coffee or tea at a shop, go to the movies or a concert, buy new clothes and similar items each month.

Typically, there are limited slots for therapy, coaching and workshops offered at the middle and lower end of the scale. Please be mindful that if you purchase a service at the lowest end of the scale when you can truthfully afford the higher ticket prices, you are limiting access to those who truly need the gift of financial flexibility. Being honest with yourself and your financial situation when engaging with sliding scale practices grows strong and sustainable communities. It also respects the work of therapists and coaches who have families to support and rent to pay. Additionally, when therapists and coaches are paid fairly, we are able to invest more time and resources to free and lower cost offerings.

These guidelines were written by Alexis J. Cunningfolk. They have been slightly modified to meet the business purposes of Interface Telehealth. The original source can be found at Wort's and Cunning Apothecary.


Some also find it helpful to compare their annual family income to the median income when considering their economic circumstances. We’ve chosen to highlight the area median income (AMI) measurement since it adjusts for family size.* San Diego County was chosen since Interface Telehealth is based in the region.

*One, two, three and four-person households are reflected in the graph below. Y-axis represents AMI amount in thousands of dollars.

2017 Area Median Income of San Diego County is $79,300

Source: https://www.sandiegocounty.gov

WE CAN'T WAIT TO MEET YOU.

The best way to check out how easy it is to connect with the therapists and coaches at Interface is to schedule a free consultation. Our online scheduler makes it easy for you to pick a day and time that's convenient for you.

During the consultation, you'll be able to experience how simple it is to join a secure video session from your phone, tablet or computer. The free consultation also gives you the opportunity to meet the therapist or coach and ask any questions you may have, including questions about the fees and sliding scale options.

Sounds easy? It is. We can't wait to meet you.